World-class support & services

We’re on a mission to simplify cloud computing.

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Developer Support

With free technical support around the clock,
you’ll always have access to assistance when you need it.

24/7 Support

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Community Q&A

answers to common questions.

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Product docs

Browse technical overviews.

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Reporting abuse

Report abuse or suspicious activity.

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Tutorials

guidelines written by experts.

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API docs

Manage your resources.

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Business Support

Included with $500+ of monthly spend.

Perfect for businesses looking to scale with a bit of guidance, best practices, and technical support. Included when you spend $500+ per month on our platform.

Technical infrastructure support
Best-effort 3rd-party software support
Access to a team of Customer Success Managers

Premier Support

High-touch support experience for a monthly fee.

Paid support plan for businesses with large production applications who want a high-touch experience with guaranteed response times and live communication with our support team.

Live support
30-minute response times
Dedicated Customer Success Manager
Solutions engineering to perfect your architecture

Frequently Asked Questions

We’ve compiled a list of answers to common questions.

Is my device supported?

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Is there a guide for transferring from another system?

What is your refund policy?

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